Smart key

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Smart key

Smart key

Smart key activation with selfie
Step 1: Entering login details for CSOB Identity

TIP: Need a mobile phone, Czech ID and login details for CSOB Identity

  1. Open the downloaded app and select "Activate".
  2. Continue to "In the phone".
  3. Go to "With a selfie".
  4. Read what's coming up and go to "Continue".
  5. Read and agree to the terms and conditions.
  6. Enter your username in CSOB Identity.
  7. Enter the month and year of birth..
  8. Next, enter your CSOB Identity password.

Smart key activation with selfie
Step 2: ID scanning and selfie

  1. Read instructions on how to take a photo of your ID.
  2. First, take a picture of the front side.
  3. Next is the back side.
  4. Read the instructions on how to take a selfie.
  5. Focus your head on the green circle.
  6. If everything matches, set your PIN, turn on biometrics, and the Smart Key is ready for ready to use.

Smart key activation via Bluetooth

TIP: Use it when you're switching to a new phone and you still have your old one with the Smart Key.

  1. Open the downloaded app and select "Activate".
  2. Continue to "In the phone".
  3. Select "With an activated Smart Key on another phone".
  4. Read what's coming up. It is important to have Bluetooth enabled on both phones.

  5. A pairing QR code will appear on the new phone.

    You'll find the pairing code written below it as well, in case the QR code can't be read.

  6. On the old phone, open the Smart key and click on the QR code icon (bottom right).
  7. Scan the QR code and click "Continue".
  8. Check the request and confirm it.
  9. Go back to your new phone.
  10. Set your PIN, turn on biometrics, and the Smart Key is ready for ready to use.

Biometrics Activation

  1. Open Smart Key and click on "Next" in the bottom menu.
  2. Select "Preferences".
  3. Activate "Biometrics" using the slide button.
  4. Enter your Smart Key PIN.
  5. From now on, you will confirm requests using biometrics.

 

Smart Key Activation Using ATM

  1. Insert your card into a ČSOB ATM and enter your PIN. This cannot be done in a contactless way.
  2. From the home screen, select "Smart Key".
  3. Confirm the activation of the ČSOB Smart Key.
  4. Click on "Continue" and wait for your receipt.
  5. On the receipt you will find 2 QR codes. Using your phone camera, scan the bottom QR code to download the app first.
  6. The link in the QR code will redirect you to the app store. Download ČSOB Smart Key and open the app.
  7. Answer “Where do you want to activate?” with "ČSOB ATM".
  8. Click on "Get Activation Code".
  9. Using your phone camera scan the top QR code from the ticket. Alternatively, copy the code manually.
  10. Choose a 5-digit PIN and repeat it. The app will then offer you biometric confirmation. And you’re done. From now on, you will confirm your requests with your Smart Key.

Setting up Smart Key using a chip card

  1. Do you use a chip card in the CEB service and would like to replace it with Smart Key or have the app as a chip card alternative? Download the Smart Key app to your smartphone from the App Store or Google play.
  2. Continue in the CEB service on your computer – log in with your chip card, click on your name at the top of the page and select Identity and certificates.
  3. ZYour details registered in ČSOB Identity will be displayed. To activate Smart Key, go to Activation of Smart key devices on the ČSOB Identity portal.
  4. You'll need to Add a new activation code to activate Smart Key on a new phone.
  5. Continue on your mobile phone – select Activate Smart Key and scan the activation code. You can also type the activation code on your mobile phone.
  6. A new device will appear in the ČSOB Identity management – please Finish the activation.
  7. Use your chip card to Confirm (sign) the activation of the new device.
  8. In the last step, we will send you an email with a link – simply click on the link or copy it to your browser to complete the activation.
  9. Done – a new device with the Smart Key app activated will appear on the list next time you login to ČSOB Identity. You can start using the device right away for logging in as well as for signing transactions and documents.