Balíček pro příchozí z Ukrajiny
For an easier start
Package for newcomers from Ukraine
- Free withdrawals with Ukrainian cards from ČSOB ATMs
- Free CZK and foreign currency EUR account
- Free cash deposits in EUR
- Infoline in Ukrainian 800 200 290
How we support you
Withdrawals by Ukrainian cards
No fee for using our ATMs (Ukrainian bank can charge fees)
Free foreign currency account and free deposits
in EUR
Immediate and free issuance of a virtual payment card
for online payments, Google/Apple/Garmin/Xiaomi Pay
Free express issuing of a physical payment card
Arrives within three days at the branch
Free hotline in Ukrainian
From the Czech Republic call 800 200 290 and from abroad +420 495 800 645
Easily arranged at any branch
- All you need is a Ukrainian international travel passport
- In case you do not have a passport we need an ukrainian ID card and valid visa from the registration center (green document)
- For new clients over 18 years of age
- We recommend you to have a czech phone number
How to get an online identity to apply for humanitarian aid
Do you at least have a tolerance stamp?
- Fill out online form
- Activate with tolerance stamp at a Czech POINT branch
Do you have a visa sticker?
- You need our account
- Present your visa sticker at any ČSOB branch
Humanitarian aid for Ukraine
How we perceive it
At KBC and CSOB, we are watching the current developments in Ukraine with concern and regret. We condemn any form of military conflict and hope that in time a sustainable peaceful solution will be possible.
We are thinking of our fellow Ukrainians who live here and may cooperate with us. We strive to be a support to those who feel fear, and we support those who are most affected with the SOS Ukraine collection.
We are also continuously assessing possible risks and adapting our payment system to the current sanctions (see "News").