Terms of Use
Cookies
This site uses cookies to improve your browsing experience.
To make this site work properly, we place small data files called cookies on your device, as most websites do. Cookies are small text files stored on your computer or mobile device when you visit a website. They help remember your activities and preferences over a period of time so that you don't have to re-enter them when you return to the site or move from page to page. The information is used for the purpose of optimizing the services provided through this website, including subpages and links. Each website may send its own cookies to your browser if your browser settings allow it.
The terms of use of cookies are valid for the ČSOB Group. The controller of personal data is the CSOB Group company according to the digital service you access or use. Detailed information about the processing of personal data, including your rights, can be found here. The ČSOB Group consists of Československá obchodní banka, a. s., ČSOB Pojišt'ovna, a. s., a member of the ČSOB holding, Hypoteční banka, a. s., ČSOB Stavební spořitelna, a. s., ČSOB Leasing, a. s., ČSOB Penzijní společnost, a. s., member of the ČSOB group, ČSOB Asset Management, a. s., investment company, Patria Finance, a. s., Ušetřeno.cz s. r. o., Ušetřeno s. r. o., Skip Pay s. r. o., Igluu s.r.o., and others. For a current list, visit www.csob.cz/skupina.
You can delete the cookies in your browser – usually located in the “History” of the visited pages.
You consent to the use of cookies for a period of 12 months. After this period, ČSOB will ask you for your consent again, provided you have not deleted the cookies earlier.
You can set your cookie processing settings and individual consents here:
List of cookies
A cookie is a small data file (text file) that is stored on the browser of a device when a visitor enters a site and collects information such as language preference or user login details. These cookies come from us and are called custom cookies. We also use third-party cookies that come from a different domain than the domain of the site you are visiting, which we use for advertising and promotional purposes. We use the following cookies on our site.
Technical - to make our site work
These cookies are necessary for proper functioning, security, proper display on your computer or mobile phone, functioning filling out and submitting forms, etc...Technical cookies cannot be disabled because without them our site would not function properly.
| Name | Descritpion | Validity |
|---|---|---|
| LFR_SESSION_STATE_xxxxx | This cookie enables our web server to store session preferences. | Session |
| captcha_required_actions | Service and security cookies for the correct functionality of the portal. | Session |
| CEB_SESSION | These are security cookies. | Session |
| CEBpilotCZ_SESSION | These are security cookies. | Session |
| CSOB-WCM-xxxxxxxx | These are technical cookies. | Session |
| PS-WCM-xxxxxxxx | These are technical cookies. | Session |
| email_key_captcha | Service and security cookies for the correct functionality of the portal. | Session |
| GUEST_LANGUAGE_ID | It remembers the client's preferred language settings. | 1 year |
| jsessionid | Technical cookie for the correct functionality of the portal. | Session |
| jwplayerLocalId | For the correct functionality of the videos played. | Persistent |
| lastLoginMethod | Service and security cookies for the correct functionality of the portal. | Persistent |
| LBA | This cookie enables our web server to optimize server load. | Session |
| mep_openid_sso_id | Device ID in case visitor wants to sign in. | Session |
| NST_xxxxxxxx | These are technical cookies. | Session |
| ONE_IBxx_SESSION (asi ONEIB_CSOB_SID) | This cookie enables our web server to store session preferences. | Session |
| ONE_PS_SID | This cookie enables our web server to store session preferences. | Session |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | 1 year |
| OptanonConsent | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | 1 year |
| OTVariant | This cookie is set by websites using a cookie law compliance solution from OneTrust. It is set after visitors have seen a specific version of the cookie information notice in case there is a running variant test. The cookie has a one year lifespan and contains no personal information. | 1 year |
| puiAlertsCookies | These are cookies necessary for the correct functioning of the portal, maintaining the status of the click-through cookie bar. | Session |
| puiAlertsMobile | This is a cookie necessary for the correct functioning of the portal, it maintains the status of the click-through cookie bar. | Session |
| puixxxxxxx | Technical cookies (also stored in Local storage) for the correct functionality of the portal. | Persistent |
| PWPxx_SID | This cookie enables our web server to store session preferences. | Session |
| second_factor_auth_validity | Service and security cookies for the correct functionality of the portal. | Session |
| second_factor_timer | Service and security cookies for the correct functionality of the portal. | Session |
| SID | This cookie enables our web server to store session preferences. | Session |
| SID_UPLOAD | Technical cookies for the correct functionality of the portal. | Session |
| sotp_device_to_confirm | Service and security cookies for the correct functionality of the portal. | Session |
| sotp_offline_mode | Service and security cookies for the correct functionality of the portal. | Session |
| srv | This cookie enables our web server to optimize server load. | Session |
| SSO_ xxxxxxxx | These are technical cookies. | Session |
| test, testcookie, cookietest | These are technical cookies. | 1 day |
| TSPD_101 | These are security cookies. | Session |
| TSxxxxxxx | This cookie tries to prevent malicious bot traffic to prevent issues with running our websites. | Session |
| cobInSess | Bank's internal solution used to personalize product teasers based on the Big Marketing Consent. | Session |
| cobInUuid | 5 years | |
| tgxx | Technical cokies for making video calls. | Persistent |
| wcfg_xxx a wla_xxx | 3 years | |
| TSeD7fv2fv | These are technical cookies. | Persistent |
| TSpNSfqsMV | ||
| jsh9gab | ||
| lkjsHB2 | ||
| CAKEPHP | These are technical cookies. | 4 hours |
| paymentYears | Session | |
| loanAmount | Session |
Statistical - so we know what to improve
The more people who have statistical cookies enabled, the better we can fine-tune our site. For example, by moving the most-visited parts of the site straight to the main page and saving other visitors from searching. Thanks to them, we are able to see where people come from, what they click on, how long they stay, etc. We process these cookies based on your consent. You can give or withdraw your consent here at any time.
| Name | Provider | Product | Description | Validity |
|---|---|---|---|---|
| AMCVS_DBXXX | Adobe Inc. | Adobe Analytics | Statistical cookies (also stored in Local storage) help website owners to understand how visitors use the website andfor passing the application number between requests within Adobe Analytics. | Persistent, Session |
| AMCV_DBXXX | 2 years | |||
| s_ecid | 2 years | |||
| demdex | 179 dnů | |||
| com.adobe.reactor.dataElementCookiesMigrated | Persistent | |||
| s_cc | Session | |||
| applicationnumber | Session | |||
| _cs_id | Contentsquare | Contentsquare | Stores technical user data | 13 months |
| _cs_s | Stores Session Replay data | 30 minutes | ||
| _cs_c | Stores user consent on use of session data use within replays (not anonymized vs. full anonymized) | 13 months | ||
| _cs_cvars | Stores the URL-encoded custom variables from the session | Session length | ||
| _cs_ex | When set, the user is excluded from tracking | 30 days | ||
| _cs_optout | When set, the user is opted-out from tracking | 13 months | ||
| _cs_inc | Allows forcing tracking and collecting Session Replay data for a user session | Immediately removed | ||
| _cs_t | Checks if the browser supports cookies and sets flags | Immediately removed | ||
| _cs_same_site | Check if the browser supports the SameSite flag | mmediately removed | ||
| _cs_root-domain | Stores the URI-encoded main domain name of the site | Immediately removed/td> | ||
| _cs_mk_ga | Ensures Google Analytics dimensions and eVars are set only once every 30 minutes | 30 minutes | ||
| _cs_mk_aa | Ensures Adobe Analytics dimensions and eVars are set only once every 30 minutes | 30 minutes | ||
| _cs_tld{nnnnnnnnnnnnn} | Generated cookies for Google Analytics and Adobe Analytics integrations which help determining the top-level domain where to set up integration cookies | Immediately removed | ||
| _cs_debug | Enables/disables specific behavior of the Tag for debugging purposes | Session length |
Preferential - to find what you are looking for faster
Thanks to preferential cookies, we will offer you services on our website that you will find interesting. Conversely, we will not bother you with something you already have or do not need. We will tailor the content of our site based on the information we obtain about you using these cookies. To achieve this, profiling may occur. We process these cookies based on your consent. You can give or withdraw your consent here at any time.
| Name | Provider | Product | Description | Validity |
|---|---|---|---|---|
| __exponea_etc__ | Exponea Ltd | Exponea | Exponea uses this cookie to identify your browser. The unique identifier is then used to provide selected site functions and may be used for marketing purposes. | 3 years |
| xnpe_[project-token] | 3 years | |||
| exponea#settings | We use these advertising cookies (also stored in Local storage) to enable us to send you push advertising messages and personalisations. | Persistent | ||
| __exponea_time2__ | Maintains a time st.amp between browser and server time. | Session | ||
| __exponea_ab_[ABTestName]__ | Maintains the test name when testing two or more variations of a web page to display its relevant content. | 3 years | ||
| __exponea_last_session_ping_timestamp__ | Last session with visitor feedback. | Persistent | ||
| __exponea_last_session_start_timestamp__ | Start of the last visitor session. | Persistent | ||
| __exponea_banner_event__[BANNER_ID]_last_show | Timestamp of the last time a particular banner was shown to a customer. | Persistent | ||
| __exponea_banner_event__[BANNER_ID]_last_interaction | Timestamp of the last customer interaction with a particular banner. | Persistent | ||
| __exponea_tracking_definition__ | Information about the last visitor session to decide whether it will be treated as a page visit in the last session, or whether it will be treated as a new page visit in the session. | Session | ||
| __exponea__sync_modifications__ | Used to synchronize experiment modules, if used. | Persistent |
Marketing - so you don't see uninteresting ads
Thanks to third-party marketing cookies, we can remind you of the offers you have viewed on our website and elsewhere on the internet: on Facebook, Google, or even on Seznam. If you disable these cookies, the ads will still be the same. But for things that don't interest you. Profiling may occur to achieve this. We process these cookies on the basis of your consent. You can give or withdraw your consent here at any time.
| Name | Provider | Product | Description | Validity |
|---|---|---|---|---|
| _gcl_au | Google, Inc. | GOOGLE Marketing Platform | Google uses these cookies based on recent searches and interactions and to tailor ads on Google sites. | 3 months |
| NID, ANID | 6 months | |||
| IDE | DoubleClick | These advertising cookies are stored in Google DoubleClick and are used to personalise the ads shown to users based on previous visits to our website. | 2 years | |
| test_cookie | This cookie is used by Google DoubleClick to verify that the user has cookies enabled in their browser. | 1 minute | ||
| C | Adform s.r.o. | AdForm uses these cookies to personalize advertising messages. | 60 days | |
| cid | 60 days | |||
| uid | 60 days | |||
| fr | It uses Facebook to send a range of advertising products, such as real-time offers from third-party advertisers. | 3 months | ||
| tr | 3 months | |||
| xs | 90 days | |||
| c_user | 90 days | |||
| sb | 2 years | |||
| datr | 2 years | |||
| sid | Seznam.cz, a. s. | Seznam uses these cookies to personalise advertising messages. | Session | |
| APNUID | 30 days | |||
| KADUSERCOOKIE | 6 months |
Third party
Overview of third parties and data protection agreements.