In urgent cases that cannot be postponed where you have an immediate problem of any nature that regards driving a motor vehicle, you have the opportunity to contact the D.A.S. emergency line (for example immediately after a traffic accident).
The basic purpose of this line is to give you access to a D.A.S. attorney who has a wealth of experience in resolving insured events in the Czech Republic and abroad, to immediately strengthen the legal certainty and position of the client and thereby to avoid the occurrence of insured events.
What can you expect from the EMERGENCY line?
The primary purpose of the emergency line is to help you get your bearings in situations that arise, to give you a basic idea of the possibilities for resolving them, and to give you the formal particulars of the next appropriate step. If the situation that has arisen cannot be definitively resolved in this way, you will also be familiarised with the possibilities of other D.A.S. activities relating to the situation in hand, the materials and information that you will need to get so as for the assistance offered by D.A.S. to be sufficiently effective.
In this way is possible to substantially simplify and speed up the handling of insurance events. Another option that the EMERGENCY line provides is a current contact for the counterparty (or others involved in the case), which also leads to clarification of the situation and elimination of the disputes and thereby resolution of the insured event. In the event of insured events occurring outside of the country, this service is often used to determine the possibilities available in a given situation by the legal code of another country.
Even the mere fact that the counterparty is aware of the fact that the client has a strong and well-known insurance company behind them that will, in case of need, provide solutions for insured events and cover related costs can contribute to the elimination of disputes that arise.