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Cash Payments

Cash payments (cash-related transactions), quick and easy to use at all CSOB branches.



Overview of cash operations

Depositing cash in CZK and foreign currencies (foreign exchange see the exchange rates list) in an account at CSOB, inc. deposits in securing packing, using a night safe box or G4S and Fenix security agencies collecting amounts denominated in CZK and EUR.


Cash withdrawals in CZK and foreign currencies (foreign exchange see the exchange rates list) from an account at CSOB.


Foreign exchange transactions – purchasing or selling foreign currencies (foreign exchange see the exchange rates list).


Exchanging cash in CZK.



How do I deposit cash in my account?

At the cash desk during opening hours at any CSOB branch you (or an authorized person or a third party) can deposit cash denominated in CZK or a foreign currency in an account at CSOB or another financial institution. CSOB is entitled to limit the scope of foreign currencies deposited by third persons. A third person can only make deposits to a current account and a Credit card account.


Through a deposit ATM at any time of day or night cash in CZK can be deposited by a CSOB card holder. Now you can also use for making deposits a CSOB Deposit Card, intended for employees of our corporate clients who deposit sales income to CSOB accounts.


What are the benefits of depositing cash through deposit ATMs?


  • you are not tied to the working hours of a branch,
  • depositing is free of charge,
  • faster because you don’t have to wait in the branch office.

For more information on deposit ATMs.


Through a night safe box at any time of day or night in a CSOB branch with which the account holder has made an agreement for this method of depositing. For more information, please contact your adviser in a CSOB branch.


Through securing packing during the opening hours of the CSOB branch with which the account holder has made an agreement for this method of depositing. For more information, please contact your adviser in a CSOB branch.


Through the FlexiCash service:


  • Cash collection and processing by our contracting partner in the CR,
  • Cash handed over to the contracting partner is fully guaranteed from the moment of handing over (cash processing video available),
  • Flexible fee – the more you use the service the lower the fee,
  • You make an agreement with CSOB.

For deposit-related fees see the applicable Price List .



How do I withdraw cash from my account?

At the cash desk during opening hours at any CSOB branch you (if you are a holder or an authorized person) can withdraw cash denominated in CZK or a foreign currency from an account at CSOB


Through an ATM at any time of day or night cash in CZK can be withdrawn by a payment card holder from the account for which it has been provided. For more information about the location of CSOB ATMs.


What are the benefits of cash withdrawals by a card from ATMs?


  • You are not tied to the working hours of a branch
  • Depositing is less expensive than at cash desk
  • Faster because you don’t have to wait in the branch office.

Through private cheques cash can be withdrawn by third parties who have neither the right to dispose of a CSOB account nor a payment card for an account held in CSOB


For cash withdrawal-related fees see the applicable Price List .



Useful things to know?

If a cash withdrawal exceeds the cash limit set on the CSOB board of a branch, you must report the amount to be withdrawn two working days in advance as set out below:


  • in person or by fax on a Withdrawal Notification ,
  • by phone through your personal / firm banker or hotline 800 300 300.

If you want to withdraw an exact number of banknotes and coins, the cashier will ask you to submit a list of notes and coins 3 working days in advance.


You may also be asked to provide a complete list of banknotes and coins if you


  • deposit more than CZK 50,000 in cash or the equivalent in a foreign currency,
  • deposit more than 50 coins,
  • exchange cash (only in CZK).

Due to the legal duty you may be required to produce proof of identity whenever you make any deposits and withdrawals. For selected types of operations you will be asked to disclose the origin and purpose of the funds.


In some locations the range of cash services may be limited (their range is always published in the premises of the branch).


Non-cash payments are always cheaper than deposits/withdrawals at branches:


  • cost savings on fees,
  • no queuing at the cash desk,
  • everything can be paid through electronic banking from your home/office.

It is also advantageous to pay for goods and services by a payment card:


  • card payments are completely free
  • you can use free cash withdrawals at supermarket chains (Cash Back).

Exchange rates used in cash operations:


  • foreign currency purchase – purchasing a foreign currency or depositing a foreign currency in an account
  • foreign currency sale – selling a foreign currency or withdrawing a foreign currency from an account,
  • foreign exchange purchase – withdrawing an amount in CZK from an account denominated in a foreign currency,
  • foreign exchange sale – depositing an amount in CZK in an account denominated in a foreign currency.

Need more information?

To choose the best solution for you use the services of our advisors at CSOB branches.

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